This Privacy Policy explains how Workroom South West Ltd, trading as Little Green Rooms (“Little Green Rooms”, “we”, “us” or “our”), collects, uses and protects your personal information.

Workroom South West Ltd is a limited company registered in England and Wales under company number 13321426. Our registered office is:

Little Green Rooms
Unit 4A/B, Merton Road
Bristol
England
BS7 8TL

Personal information we collect

When you visit our website (https://littlegreenrooms.co.uk/), we automatically collect certain information about your device, including your web browser, IP address, time zone and some of the cookies installed on your device.

As you browse our website, we also collect information about the individual pages or products that you view, what websites or search terms referred you to our website, and information about how you interact with it. We refer to this automatically collected information as “Device Information”.

We collect Device Information using the following technologies:

• Cookies – data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies, and how to disable them, visit http://www.allaboutcookies.org.

• Log files – track actions occurring on our website and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

• Web beacons, tags and pixels – electronic files used to record information about how you browse our website.

Additionally, when you make a purchase or attempt to make a purchase through our website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit and debit card numbers), email address and telephone number. We refer to this information as “Order Information”.

Throughout this Privacy Policy, “Personal Information” refers to both Device Information and Order Information.

How we use your personal information

We use the Order Information we collect to fulfil any orders placed through our website, including processing payment information, arranging shipping, and providing invoices and order confirmations.

We also use this information to:
• Communicate with you.
• Screen orders for potential risk or fraud.
• Provide you with information or advertising relating to our products or services where this is in line with the preferences you have shared with us.

We use Device Information to help identify potential risk and fraud (particularly through your IP address) and to improve and optimise our website by generating analytics about how customers browse and interact with it, and to assess the success of our marketing and advertising campaigns.

We share your Personal Information with third parties to help us use your Personal Information as described above.

We use Google Analytics to help us understand how customers use our website. You can read more about how Google uses your Personal Information here:
https://www.google.com/intl/en/policies/privacy

You can opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout

We may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant or other lawful request for information, or otherwise protect our rights.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you.

For more information about how targeted advertising works, visit:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising through:
Facebook – https://www.facebook.com/settings/?tab=ads
Google – https://www.google.com/settings/ads/anonymous
Bing – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out of some of these services at:
http://optout.aboutads.info

WiFi sign-up at events

If you connect to WiFi provided at an event where Little Green Rooms is exhibiting, you may be asked to provide your contact details.

The WiFi service is provided on our behalf by NVENTS TECHNOLOGY LIMITED (trading as NVENTS), who acts as a data processor for Little Green Rooms in connection with the collection and processing of this information.

Where you have given your consent (for example, by selecting the relevant marketing opt-in), your details will be shared with Little Green Rooms so that we can send you news, inspiration, product updates and other marketing communications. You can withdraw your consent or unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or by contacting us directly.

NVENTS processes your personal data solely for the purpose of providing the WiFi service and collecting information on our behalf, in accordance with our instructions and applicable data protection legislation.

Do Not Track

Please note that we do not alter our website’s data collection and use practices when we receive a Do Not Track signal from your browser.

Your rights

If you are a European resident, you have the right to access the Personal Information we hold about you and to ask that your Personal Information be corrected, updated or deleted. If you would like to exercise this right, please contact us using the details below.

If you are a European resident, we also note that we process your information in order to fulfil contracts we might have with you (for example, if you make an order through the website), or otherwise to pursue our legitimate business interests described above.

Please also note that your information will be transferred outside of Europe, including to Canada and the United States.

Data retention

When you place an order through our website, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal or regulatory reasons.

Cookies

Our website uses cookies and similar technologies to help it function properly, understand how visitors use our website, and improve our marketing. Some cookies are essential for the operation of the website, while others are only used with your consent.

For more information about the cookies we use, why we use them, and how you can manage your preferences, please see our Cookie Policy.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at hello@littlegreenrooms.co.uk or by post at:

Little Green Rooms
Unit 4A/B, Merton Road
Bristol
England
BS7 8TL